Return Policy for The RISE UP Collection:

At The RISE UP Collection, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return policy within 14 days of receiving your order.
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Return Conditions:

1. Returns are accepted within 14 days of the delivery date.

2. The purchaser is responsible for the cost of return shipping.

3. Items must be in their original condition, or show no signs of damage.

4. Returns must include the original receipt or proof of purchase.

How to Initiate a Return:

1. Contact our customer service team at theriseupcollection@gmail.com to initiate the return process.

2. Provide your order number, the reason for the return, and any relevant details.

Return Shipping:

1. The purchaser is responsible for all return shipping costs.

2. We recommend using a trackable shipping service and purchasing shipping insurance.

3. Ship the item to the address provided by our customer service team.

Refund Process:

1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

2. If the return meets our conditions, we will process the refund to your original method of payment.

3. Please allow a few business days for the refund to be reflected in your account.

Exclusions:

1. Items returned after the 14-day period will not be eligible for a refund.

2. Items must be returned in their original condition; any signs of wear or damage may result in a partial or no refund.

Contact Us:

If you have any questions about our return policy, please contact our customer service team at theriseupcollection@gmail.com